Question 1

How do I order a tree in a concierge building?

Accepted Answer

Once Jack has arranged a delivery day with your concierge or building manager, your building appears on this page. Choose your building, pick your tree size and number of trees, add your floor and unit, then continue to secure payment.

Question 2

My building isn't listed. What should I do?

Accepted Answer

Your building hasn't been opened for booking yet. Ask your concierge or building manager to call Jack on 0480 221 440 to book a delivery day for your building.

Question 3

Do you deliver to my apartment door?

Accepted Answer

Yes. We deliver to each apartment and set your tree up in your stand.

Question 4

When is my tree removed?

Accepted Answer

Removal happens on the date agreed with your building, shown on your building's card when you book.

Question 5

I'm a concierge or building manager. How do I set this up?

Accepted Answer

Call Jack on 0480 221 440 to arrange a delivery day for your building. Once it's set, your residents can order and pay here.

Concierge Group Bookings

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How concierge group bookings work

Common questions