How it works
How Christmas Tree Delivery Works
Christmas trees, without the hassle.
Pick a date for your postcode and we hand-deliver a fresh real tree, install it in its stand and clean up after ourselves. Here’s exactly what to expect.
- 5–10 ft real Christmas trees
- Multiple delivery dates by postcode
- SMS updates and delivery tracking
- Fresh stem cut, installation and clean-up
Step1
Choose your delivery date
Enter your postcode to see the delivery dates available in your area. Depending on where you live, there are several to choose from, up to five in some areas.
Pick the day that suits you best. Popular dates book out early, so lock yours in early.
Step2
Choose your tree and extras
Choose your tree size, from 5 ft to 10 ft. Then add the extras: a Cinco Classic stand, watering funnel, Christmas tree candle and more.
First Christmas with a real tree? Add a stand and it's yours to reuse every year.
Step3
We'll keep you posted
You'll get an SMS reminder the day before. If another date suits you better and one is available, you can move your delivery.
On the morning, we'll text your estimated arrival time, then again when you're our next stop, with tracking so you can follow us in. Need us? Call or text the team directly.
Step4
We install it for you
Our team arrives in a branded van and uniform, walks you through the tree care guide, places your stand wherever you'd like and brings in any accessories you've ordered.
We freshly cut the stem, then carry your tree in netted to protect walls, door frames and staircases. We stand it up, remove the netting, make sure it's sturdy and straight, turn your favourite side forward and check you're happy before we leave. No sturdy stand? We always carry spares.
Step5
Boots off, mess gone
Boots come off at the door, and the netting protects your walls and door frames on the way in. Once your tree is up, we clean up fallen needles and any delivery mess, leaving the area tidy and you with the fun part.
Step6
Time to decorate
Your tree is ready to dress up. Grab the lights, baubles and a festive playlist.
Step7
Easy kerbside removal
Jack Frost customers can add kerbside removal for $54.95, all delivery areas, with orders open until 4 January.
When you're finished with your tree, put it out on the kerb. We collect between 4 and 7 January, and there's no need to be home.
Step8
Share it and win
Post your decorated tree on Instagram and tag us to go in the draw for a Westfield voucher, drawn Christmas Day.
Scan the QR code on your care guide to leave a Google review. It means the world to us.
Step9
Book early
Orders open 1 October each year and we'll remind you when they do. Popular sizes (8, 9 and 10 ft) are limited and early dates go quickly.
Enjoy a returning-customer discount every year, our thanks for keeping the tradition alive.
Jack Frost Christmas Trees
Keeping Christmas real
Every Jack Frost tree is real and Australian-grown – supporting local farmers and the Australian economy.
Your postcode
Check delivery dates
Common questions
How much does a delivered Christmas tree cost?
Real Christmas trees come in sizes from 5ft to 10ft, with prices from $296.96. Delivery and installation are included where delivery is available. A stand and post-Christmas removal are sold separately. NOV SALE: 10% off trees until 30 Nov, applied automatically at checkout.
Which areas do you deliver to?
We deliver to Sutherland Shire + St George, Eastern Suburbs, Northern Beaches + Lower North Shore, CBD, Inner City + Inner West, and Northern Wollongong. Enter your postcode to confirm.
What dates do you deliver?
Enter your postcode to see the delivery dates available in your area. Depending on where you live, there are several to choose from, up to five in some areas. Pick the day that suits you best. Popular dates book out early, so lock yours in early.
Do you install the tree?
Yes. Our team carries your tree in netted to protect walls and door frames, freshly cuts the stem and installs it in its stand. Boots come off at the door, and we clean up before we leave.
What if I'm not home?
If you're nearby, we'll call or text and can wait up to five minutes. If nobody's home, we'll leave your tree in the shade with your care guide and any products you ordered, and upload a delivery photo to your delivery page. Get it into water within a couple of hours. If installation is essential, please make sure someone is home. Can't install it yourself? Call Jack and we'll arrange a return where possible.
Do you remove the tree after Christmas?
Yes. Jack Frost customers can add kerbside removal for $54.95, all delivery areas, with orders open until 2nd January. When you're finished with your tree, put it out on the kerb. We collect between 4 and 7 January, and there's no need to be home.
Do you do office Christmas trees?
Yes. We offer real Christmas trees delivered, installed and styled for Sydney offices, with removal in January. See Offices & Aged Care.
How long does a real tree stay fresh?
Your tree stays fresh for 4–5 weeks when you follow our tree care guide.