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Tree care guide

Keep your tree fresh all Christmas.

Four simple things to help your real Christmas tree stay fresh, safe and looking its best through the season.

A decorated real Christmas tree in a home

Caring for your tree

Fill the water reservoir immediately

Fill the water reservoir as soon as your tree is installed, then check it daily and top it up. Real trees drink a lot of water in the beginning. If you use a water additive, make sure it is non-toxic. Additives can help the tree last, but they are not necessary.

Keep the tree away from heat sources

Keep your tree away from radiators, stoves, heating vents, fireplaces and strong direct sunlight. Heat will cause the tree to dry out faster.

Decorate safely

Use non-flammable decorations only. Make sure your Christmas lights are in good condition and turn them off whenever no one is home.

When it’s time to take the tree down

Check with your local council, as some councils run Christmas tree recycling programs. If not, Jack Frost’s tree removal service ($54.95, collected 4–7 January) can be ordered on the website up until 2nd January.

Christmas giveaways

$300 WESTFIELD VOUCHER GIVEAWAY

Tag us on Instagram — best decorated tree wins. Customers can check previous years on Instagram Stories for inspiration.

Drawn on Christmas Day.

Tree care essentials

Stands and a watering funnel for your tree.

Done with the tree?

Some councils offer Christmas tree recycling after the season. If yours doesn’t, Jack Frost’s tree removal service ($54.95, collected 4–7 January) can be ordered on the website up until 2nd January.

View tree removal

Offices and events

Need a tree for an event or office?

Office trees have their own service. For events or other special requests, contact Jack.